Privacy Policy for Michelle’s Mobile Cleaning Service, LLC
Last Updated: May 8, 2025
Welcome to Michelle’s Mobile Cleaning Service, LLC (“Company,” “We,” “Us,” or “Our”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://michellesmobilecleaningservice.com, use our services, or interact with us online or offline.
By using our services or website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services or provide your information.
1. Information We Collect
We collect information to provide and improve our cleaning services. The types of information we may collect include:
- Personal Information: When you book a service, contact us, or make a purchase, we may collect:
- Name
- Email address
- Phone number
- Physical address (for cleaning services)
- Payment information (e.g., credit card details, processed securely via third-party payment providers)
- Usage Data: When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent
- Referring website or source
- Cookies and Tracking Technologies: We use cookies to enhance your experience, analyze website performance, and serve personalized content.
- Other Information: Any additional information you provide, such as feedback, reviews, or preferences for cleaning services.
2. How We Use Your Information
We use your information for legitimate business purposes, including:
- Service Delivery: To schedule, perform, and confirm cleaning services at your location.
- Payments: To process payments securely through third-party payment processors.
- Communication: To respond to inquiries, send booking confirmations, or provide updates about our services.
- Marketing: To send promotional offers or newsletters (with your consent). You can opt out at any time via the unsubscribe link in emails or by contacting us.
- Website Improvement: To analyze website usage and improve functionality and user experience.
- Legal Compliance: To comply with applicable laws, regulations, or legal processes.
3. How We Share Your Information
We do not sell or rent your personal information. We may share your information only in the following cases:
- Service Providers: With third-party vendors who assist us, such as payment processors (e.g., Square), booking systems, or website hosting providers. These providers are bound by confidentiality agreements.
- Legal Obligations: If required by law, court order, or government authority to disclose information.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Cookies and Tracking Technologies
- Essential Cookies: Necessary for website functionality, such as remembering your session.
- Analytics Cookies: To collect data on how visitors use our site (e.g., via Google Analytics).
- Marketing Cookies: To deliver personalized ads or content (if applicable).
You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality. For more information, see www.allaboutcookies.org.
5. Your Privacy Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the information we hold about you.
- Correction: Update or correct inaccurate information.
- Deletion: Request deletion of your information, subject to legal retention requirements.
- Opt-Out: Unsubscribe from marketing communications or opt out of non-essential cookies.
- CCPA (California Residents): If you’re a California resident, you may request information about data collection, opt out of data sales (we do not sell data), or request deletion under the California Consumer Privacy Act.
To exercise these rights, contact us at [insert contact email, e.g., [email protected]]. We will respond within 30 days.
6. Data Security
We use reasonable technical, administrative, and physical measures to protect your information, including SSL encryption for website data transmission. However, no system is 100% secure, and we cannot guarantee absolute security.
7. Third-Party Links
Our website may contain links to third-party sites (e.g., payment processors, social media). We are not responsible for their privacy practices. Please review their policies before providing information.
8. Children’s Privacy
Our services are not directed to individuals under 13. We do not knowingly collect personal information from children. If we learn such data has been collected, we will delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you by posting the updated policy on our website with a new “Last Updated” date. Please review periodically.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- Email: [email protected]
- Phone: 267-836-5783
